• Yarn Bases & Fibres for dyeing
• Woolento clubhouse
• Woolento mission
• Payment Options
• Delivery
• General Terms and Conditions
• Contacts

In-stock items are usually shipped within 2 business days after payment. receiving. Made-to-order items are usually shipped within 5 business days after payment receiving. Otherwise, I will inform you immediately.

The Woolento e-shop sends goods to the following countries:

• EU contries
•  Israel, Liechtenstein, Macedonia, Moldova, Monaco, Montenegro, Switzerland,
• Canada, USA

If you are from a country not listed above, please contact me and I will see what I can do for you.

There are 3 types of transport to choose from:

• Packeta - delivery points
• Packeta - home delivery
• Slovak  post - home delivery

Shipping options and prices valid for choosen country are displayed in the 3rd step of the order. 

All shipments from Woolento have the option of status tracking. You will receive the shipment number your e-mail.

A claim for a damaged shipment is only possible upon collection. If the package is visibly damaged, or if the protective tape is broken, do not accept the shipment. The carrier is responsible for damage caused during transportation.

NOTE ON SHIPPING TO NON-EU COUNTRIES:

E-shop woolento.eu is not responsible to collect sales tax, VAT  or duty fee of non-EU countries (e.g.U.S. sales tax). There is no such tax included in the price of items. Please keep in mind that with the purchase from this e-shop the consumer becomes liable for the corresponding consumer use tax. This tax is calculated by custom office of exchange when shipments arrive to the destination country.